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Frequently Asked Questions

Everything you need to know about our products, shipping, and craftsmanship.

All DIPLOMAT products are crafted using premium-quality fabrics, including 100% cotton and high-grade polyester, chosen for durability, comfort, and breathability in Gulf climates.
Yes, our Shemaghs are woven from 100% pure cotton, ensuring softness, strength, and long-lasting quality.
Our Ihram sets are made from ultra-soft, high-density 100% cotton, designed for comfort, modesty, and breathability during pilgrimage. DIPLOMAT’s 60+ years of expertise ensure unmatched quality.
Yes. DIPLOMAT underwear is made from 100% cotton, naturally breathable, soft on the skin, and suitable for daily wear in the Gulf heat. Some items feature anti-bacterial and moisture-control properties.
Yes, we provide fast and reliable delivery across all Emirates and GCC countries.
Standard delivery within the UAE takes 1–2 business days. GCC deliveries may take 3–7 business days depending on location.
We accept all major credit/debit cards, secure online payments, and cash on delivery within the UAE.
You can request a refund by contacting our support team within the return period. Please ensure items are unused, in original packaging, and follow our Return & Exchange Policy.
DIPLOMAT is a trusted Emirati brand specializing in premium Gulf men’s wear since 1983. With over 60 years of expertise, we deliver quality Ihram, ghutras, shemaghs, shawls, underwear, and more.
We recommend gentle machine wash or hand wash with mild detergent. Avoid bleach, wash white and colored items separately, and iron on low heat to maintain fabric quality.