Shipping policy

At Ediplomat, we are committed to delivering your orders efficiently, securely, and with the highest level of service across the United Arab Emirates.


🚚 Shipping Coverage

We currently ship to all locations within the United Arab Emirates.


💰 Shipping Fees

  • A standard shipping fee of AED 30 applies to all orders within the UAE.
  • Free shipping is available on orders exceeding AED 500.

Shipping fees (if applicable) will be clearly displayed at checkout before completing your order.


⏱️ Delivery Time

  • Orders are typically processed and dispatched within 1–2 business days.
  • Estimated delivery time is 1–3 business days depending on your location within the UAE.

Please note that delivery timelines may vary during peak seasons, public holidays, or due to unforeseen circumstances.


📦 Order Processing

  • Orders are processed daily, excluding weekends and public holidays.
  • Once your order is confirmed, you will receive a notification with the relevant details.

📍 Delivery Details

Please ensure that your shipping address and contact information are accurate and complete to avoid delays.
Ediplomat is not responsible for delivery delays caused by incorrect or incomplete address details provided by the customer.


🚫 Delivery Exceptions

While we strive to deliver within the stated timeframe, delays may occasionally occur due to factors beyond our control such as weather conditions, courier delays, or remote locations.


📞 Need Assistance?

If you have any questions regarding your shipment or delivery status, please contact our support team at:
info@ediplomat.ae
or call us at +971 54 592 2199